Discounts & Promotions
Learn how to create discount codes and automatic discounts in PlanetShopping, set eligibility and usage rules, and schedule promotions.
Purpose
PlanetShopping lets you create discount codes and automatic discounts that apply at checkout. You can also use discounts alongside compare-at prices to support promotions across your store.
Discount types
From Discounts, select Create Discount. PlanetShopping provides four discount types:
- Product Discount
- Order Discount
- Free shipping
- BuyXGetY
The settings available depend on the discount type you choose. This guide explains the verified Product Discount workflow and the controls that are available when creating it.
Create a product discount
- From the Merchant Panel, select Discounts.
- Select Create Discount.
- Choose Product Discount.
- Under Method, choose Discount Code or Automatic Discount.
- Configure the discount value, products or collections it applies to, minimum purchase requirements, customer eligibility, usage limits, combinations and active dates.
- Review the Summary as you work.
- Select Save Discount when finished.
Discount code or automatic discount
For a Product Discount, choose one of these methods:
Discount Code — The customer enters a code at checkout. Enter your own code or select Generate to create one.
Automatic Discount — The discount is applied automatically when the order meets the rules you configure.
Set the discount value
Under Values, choose the discount type and enter the value. The Product Discount editor supports a percentage or amount value.
The discount value must be greater than zero.
Choose what the discount applies to
Under Applies To, choose:
- Specific collections
- Specific products
Use Search or Browse to select the collections or products that should receive the discount.
Minimum purchase requirements
You can control whether customers must meet a minimum purchase condition before the discount applies. The available options are:
- No minimum requirements
- Minimum purchase amount
- Minimum quantity of items
Choose the option that matches the promotion you are running.
Customer eligibility
Under Customer eligibility, choose who can use the discount:
- All customers
- Specific customer segments
- Specific customers
This lets you run general promotions or target an offer to selected customers or customer groups.
Maximum discount uses
You can place limits on how often a discount is used.
Available controls include:
- Limit number of times this discount can be used in total
- Limit to one use per customer
Use these options when you want to control the overall redemption volume or prevent repeated use by the same customer.
Discount combinations
Product Discounts can be configured to combine with:
- Other product discounts
- Shipping discounts
Select the combinations you want to allow. If no combination option is selected, the Summary indicates that the discount cannot be combined with other discounts.
Active dates
Use Active Dates to control when the discount starts.
Set the Start Date and Start Time. Select Set end date when the promotion should stop automatically at a specific date and time.
Review the summary
The Summary panel gives you a quick view of the discount as you configure it, including its type, method and combination rules.
Review the Summary before saving so the promotion matches what you intend to offer customers.
Using compare-at prices with discounts
PlanetShopping also supports using discounts alongside compare-at prices. Compare-at prices can show customers the relationship between a product's regular and promotional pricing, while discounts can apply additional checkout rules according to the promotion you create.
Use the two deliberately and make sure the final customer price is what you expect before advertising an offer.
Test your promotion
Before promoting a discount publicly, test it with a cart that meets the conditions you configured.
Check that:
- the correct products or collections qualify
- the discount value is correct
- minimum purchase rules behave as expected
- customer eligibility is correct
- usage and combination rules match your plan
- the discount starts and ends when intended
Tips & Best Practices
- Keep discount codes short and easy to enter.
- Use clear promotional terms so customers understand what qualifies.
- Set minimum purchase rules only when they support the offer.
- Use customer eligibility carefully for targeted campaigns.
- Add usage limits when an offer should be restricted.
- Review combination settings to avoid unintended stacking.
- Set an end date for time-limited campaigns.
- Test the promotion before announcing it.
Frequently Asked Questions
What discount types can I create?
PlanetShopping provides Product Discount, Order Discount, Free shipping and BuyXGetY discount types.
Can I create an automatic discount?
Yes. Product Discounts can use either Discount Code or Automatic Discount as the method.
Can I generate a discount code?
Yes. When using Discount Code, select Generate to create a code or enter your own.
Can I create a percentage discount?
Yes. The Product Discount editor supports percentage and amount values.
Can I limit a discount to certain products or collections?
Yes. Under Applies To, choose Specific collections or Specific products.
Can I require a minimum spend or quantity?
Yes. Choose Minimum purchase amount or Minimum quantity of items under Minimum purchase requirements. You can also choose No minimum requirements.
Can I restrict a discount to certain customers?
Yes. Customer eligibility can be set to All customers, Specific customer segments or Specific customers.
Can I limit how many times a discount is used?
Yes. You can limit the total number of uses and limit the discount to one use per customer.
Can discounts be combined?
Product Discounts can be configured to combine with other product discounts and shipping discounts.
Can I schedule a discount?
Yes. Set a Start Date and Start Time, and use Set end date when you want the promotion to stop automatically.
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Next Step
Create a test discount under Discounts → Create Discount and verify the result with a test cart before using it in a live promotion.